September 23, 2023

Panasonic introduces a new and versatile business communication server

DUBAI- Panasonic, a global leader in business communications, has enhanced its communications solutions category with the latest addition to its line-up, the KX-NS500, a next generation unified communication server for the UAE market.

L to R ayman al mazny,senior networks manager, PMMAF_Yukio Osaki, Assistant Manager, Panasonic Systems Network Company_ Shawn Sullivan, GM, Al Futtaim Panatech_ Tanake, Sales & Marketing Manager, PMMAFThis powerful single PBX can be used as a standalone or as a networked system using multiple PBXs. The KX-NS500 is perfect for meeting the market requirements for a full customer delivery system, while serving as an ideal business solutions tool.

Featuring a built-in advanced application and collaboration server, the KX-NS500 presents an excellent integrated unified messaging, fax, Interactive Voice Response, CRM, contact centre, mobility and call recording applications providing powerful customer service delivery and business solutions.

While optimizing business communications with an excellent and extensive choice of fixed and wireless terminals, headsets and soft-phones, the range of new UT-SIP telephony terminals, enhance personal communications through excellent HD quality audio – facilitating single and multi-site organizational requirements.

Commenting on the new line-up, Mr.Takayuki Uchinuno, General Manager, System Communication Division, Panasonic Marketing Middle East & Africa, said, “The Panasonic KX-NS500 is the perfect solution for the UAE market where small to medium enterprises are enjoying prosperity. According to industry reports, the small and medium enterprises (SMEs) account for 95 per cent of the total businesses in Dubai and employ more than 40 per cent of the workforce in the emirate. In such a scenario, our latest product offering is a versatile system that can grow with your company simply by activating the various options and applications according to your specific needs and it is cost effective as well. The solution however can be very well tailored to meet the needs of large organizations alike.”

A single KX-NS500 unit supports 18 users and is easily expandable with software customization enabling up to 258 users to serve large and dynamic organizations. It is a very scalable and cost-effective solution. Extremely eco-friendly, the KX-NS500 is designed to be gentle on the environment, and helps reduce energy consumption. It has a built in server Communication Assistant (CA) productivity software which is a highly intuitive PC based application suite that blends simple point and click telephony.

The KX-NS500 features both proprietary IP terminals as well as standard IP (SIP) terminals that are ideal for optimizing business communications with an excellent and extensive choice of fixed and wireless terminals, headsets and soft-phones. Furthermore, these new range of telephony terminals enhance personal communication through excellent HD quality audio as well.

The local and remote mobility is fully enabled with site independent DECT portability and GSM Smartphone integration with Panasonic NS500, which allows mobile handsets to work as PBX extensions. This solution enables users to carry on their conversation over lightweight, wireless DECT extensions or cellular phone ensuring contact ability and highly featured and effective communication, irrespective of the location.

Furthermore, the KX-NS500 Desktop SIP Conference terminal provides a conference solution in multiple locations, with a high quality audio conferencing system. The KX-NS500 includes an advanced call routing function for small to medium size call centers. Further still, the solutions can be expanded to suit more sophisticated call centers with Panasonic third party CTI application vendors.

The KX-NS500’s enhanced web, central maintenance and management capability with proven ease of installation and configuration enables secure, low cost, installation for dealers making it ideal for the IT market.

The Panasonic partner network enables confident deployment of a wide range of vertical and productivity solutions, with full transparent networking features and on-demand capacity enhancements enabling enhanced customer satisfaction and profitability.


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