DUBAI: OYO Hotels & Homes, India and South Asia’s largest, China’s 2nd largest, world’s 3rd largest and fastest-growing chain of hotels, homes, living, and workspaces, today announced multilingual support for its customer app (Android and iOS) and mobile web platforms. With a consumer-first approach backed by innovative technology, through its newly launched multilingual support on the customer app and mobile web platforms, OYO aims to offer a hassle-free and customized booking experience to millions of users across the world.
With Arabic language support, OYO aims to extend support to more users in UAE and reach out to the growing number of internet users. The Change Language Functionality will enable users to simply switch from English to Arabic and enjoy customized yet quality booking experience.
Commenting on the launch, Anil Goel, Group Chief Technology & Product Officer, OYO Hotels & Homes, said, “At OYO, customer experience is a priority. Being a tech-driven hospitality business, we leverage the right technology and talent to deliver predictable, affordable, good quality stay experiences for everyday travelers and city dwellers. With this multilingual support, we aim to make user interactions hassle-free and convenient, further adding to the overall customer experience across the world. We believe that Arabic language support will make us more accessible to customers in UAE.”
Currently, the customer app enjoys a rating of above 4.4 on average and has been downloaded over 25 million times across Android and iOS. The OYO iOS app is rated amongst the top 3 apps in the travel category. Apart from English and Arabic, the multilingual support is also available in Bahasa, Vietnamese and Hindi. OYO plans to roll out additional International language support in the coming months in a phased manner.