DUBAI – Dubai Police briefed on the strategic objectives of its Smart Police Stations (SPS) project on Sunday at Al Muraqqabat Police Station.
Brigadier Ali Ahmed Abdullah Ghanem, Director of Al Muraqqabat Police Station, highlighted Dubai Police’s keenness to transform all its stations into smart police stations that can provide services round the clock without human intervention.
Brig. Ghanem quoted His Highness Sheikh Mohammed bin Rashid Al Maktoum, Vice President, Prime Minister and Ruler of Dubai, who said that being a leader in shaping the future requires the country to harness advanced technologies.
Brig. Ghanem added that Dubai Police plan seeks to reduce the number of customers who need to visit government service centres by 80 per cent and provide the highest level of services to people of determination.
The Director of Al Muraqqabat Police Station informed the media on the services the Smart Police Station offers, which include 27 main services and 33 sub-services. The services are provided in seven languages, including Arabic, English, Spanish, French, German, Russian and Chinese.
He said customers could access the SPS system using their Emirates IDs. After their faces are scanned, they will receive a token. There are four closed rooms that offer smart services. Customers can interact with the operation room through screens. Two smart rooms allow customers to interact directly with officers in cases that require their presence.